Frequently Asked Questions
SIZING
"Are the MNC Tees©️ true to size?"
We've included a t-shirt sizing chart to help you out!
*For Hoodies (see Hoodie sizing chart), we recommend ordering one size up from your regular size, for the most comfortable fit!
SECURITY & PRIVACY
"I'm nervous about online purchases. Will my information be kept secure?"
Security is a priority for us when it comes to your Personal Data. We’re committed to protecting your Personal Data and have appropriate technical and organizational measures in place to make sure that happens. We will retain your Personal Data for a period of time consistent with the original purpose of collection, including to pursue our legitimate business interests, comply with our legal, tax, or accounting requirements, resolve disputes and enforce applicable agreements. We do not share your personal information with third parties.
SHIPPING INFO
"I'm so excited about MNC Tees©️! When should I expect my order in the mail?"
All product orders will be filled within 5-7 business days; excluding holidays and weekends. Processing time begins the date payment is posted to MNC Tees©️ and email verification is received. If there are delays, for any reason, customer notification will occur via email. Packages will be sent via USPS or FEDEX contingent upon shipping location and cost effectiveness.
RETURNS & REFUNDS
"In the extremely rare event that I may need to return an item and request a refund, what's your policy on that?"
Returns/refunds must be approved. To be eligible for a return, item(s) must be unused and in the same condition that you received it (them). Your item(s) must be returned in the original packaging and must contain the item(s) receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. A decision (of approval or disapproval) will be provided within 5 business days from postal date of returned item(s). If your return is approved, we will initiate a refund to your credit card (or original method of payment). Timeline to receive refunds is based upon your card issuer's policies. You will be responsible for paying all return shipping costs. The cost of return shipping will be deducted from your refund, as applicable. Return shipping costs are nonrefundable.
